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Posted on: March 18, 2020

COVID-19 Impacted Municipal Services

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Below is a regularly updated list of municipal services impacted by the COVID-19 pandemic. To find information regarding the Pottawattamie County COVID-19 Response Task Force, including press releases, visit the Pott County EMA COVID-19 Website.

Mayor Matt Walsh is also posting regular video updates regarding COVID-19 to the City’s YouTube Channel and Facebook @CityofCB

April 2: Playgrounds Temporarily Closed

The Parks and Recreation Department has temporarily closed all City playgrounds. Parks are open but gatherings of 10 people or more are prohibited. 

April 2: City Council Zoom Meetings

The public can participate in Council Bluffs City Council Meetings via Zoom during the Coronavirus pandemic.  The study session takes place at 3:45 p.m. and the council meeting takes place at 7 p.m.

Zoom Link:

Meeting ID: 658 892 2517

888 475 4499 US Toll-free

877 853 5257 US Toll-free

Outside comments are not allowed at the study session.

You may also view the study session and meeting at:

If you would prefer you may also email any comments for the Council Meeting to the City Clerk at, to be read at the meeting it must state your name and address and should be received by 6:00 p.m. on Council Mondays.

April 1: Sanitation Bills Due 

Sanitation bills will be sent to all residents on City trash services. Because City Hall is closed to the public in response to COVID-19, sanitation payments will need to be mailed (209 Pearl Street) or paid online. Walk-in payments will be due upon the reopening of City Hall. Late fees will not be assessed during the City Hall closure.

March 30: Suspended Building and Rental Inspections

The City of Council Bluffs has suspended building and rental inspections for occupied structures beginning Monday, March 30. This suspension includes all rental inspections, and building inspections on additions and alterations to existing, occupied structures. Inspections for unoccupied, new construction is not affected. Regular inspection processes will resume when the threat of COVID-19 has subsided. 

In place of on-site inspections, the City will accept a written statement from the licensed general contractor. The written statement must include detailed documentation, including photos, demonstrating code compliance. A Temporary Certificate of Completion will be issued, and the City will perform final inspections when the threat of COVID-19 has subsided. After the final inspection, the City will issue a Certificate of Completion. Additionally, the licensed contractors (general, plumbing, mechanical, electrical) must provide signed Hold Harmless Agreements relieving the City from any liability for the work stated as code-compliant.

New construction projects (industrial, commercial, multi-family dwellings, one and two-family dwellings, accessory structures) shall continue to follow the normal City inspection processes. 

Questions: City of Council Bluffs Permits and Inspections Division at 712-890-5284.

March 25: Metro Area Transit & Special Transit Service Suspend Fares

Bus fares for Metro Area Transit and Special Transit Services have been suspended until further notice. Metro Area Transit is asking riders to only take essential trips. Visit Metro Area Transit for more information.

March 25: Public Works Reminds Residents: No Wipes in the Pipes

With an influx of people using disinfectant wipes for sanitizing, combined with a perceived shortage of toilet paper, people are flushing more non-flushable items than normal. Nonflushable items will clog the sewer line. Unclogging pipes is costly and time-consuming. If it’s not toilet paper, put it in the garbage. Toilet paper breaks down in water, other items, including flushable wipes and ramen noodle packaging, do not. Even if the package states “flushable,” the item can still clog the sewer line.

Do not flush:

  • Wipes of any kind (baby, disinfectant, facial, even those labeled flushable)
  • Anything other than human waste and toilet paper
  • Cigarettes/ cigarette butts
  • Condoms
  • Cotton swabs/ cotton balls
  • Diapers
  • Facial tissue
  • Feminine hygiene products (tampons, etc.)
  • Napkins
  • Paper towels
  • Sanitary napkins
  • Shop towels
  • Tampons and tampon applicators
  • Towels/ rags
  • Wrappers (any packaging)

March 24: Firefighter/ Firefighter Paramedic Exam Postponed:

All applicants for the Firefighter/ Firefighter/ Paramedic position received an email notifying them that the written exam has been postponed until further notice. In order to protect the health and safety of everyone involved in the testing process, we have decided to postpone this testing. At this time, we do not have a make-up date set but will communicate with applicants when it is scheduled. 

March 20: Youtube Channel Created 

Find Mayor Matt Walsh’s regular COVID-19 updates on Youtube here. You can also find these videos and other updates on Facebook @CityofCB,

March 20: City Council Meeting Public Comment

RE: City Council Agenda for Monday, March 23, 2020: In an effort to comply with the Governor’s Order to limit gatherings of 10 people or fewer, we are accepting public comments, in writing. You may email your comment to the City Clerk at by 6:00 p.m. on March 23rd and it will be read into the record during the meeting. Please include your name and address or your comment will not be made part of the record. You may also watch the live stream of the meeting on the City’s website. Please note that if you prefer to attend the meeting, citizens will be allowed in one at a time to stay under the 10 person limit. Stay well!

March 18: City Buildings Closed to the Public

In order to protect the health and safety of our Council Bluffs residents and employees, and follow the guidance of the Iowa Department of Public Health, the City of Council Bluffs is restricting public access to City buildings including City Hall, Public Works buildings, the Recycling Center, Police Headquarters, and Fire Headquarters beginning at 11 a.m. on Wednesday, March 18.

The Council Bluffs Recycling Center at 4441 Gifford Road is closed until further notice. However, you can still drop off recyclables at grocery store recycling containers. And, curbside recycling/ garbage collection is still in operation.

Buildings will be closed, but services will still be provided, and staff will continue to ensure essential services are maintained. Services will be available by phone, email, the City’s website, or special appointment. Special appointments are based on availability. Those approved for access into the building should use the east doors on S. Main Street.

Specific questions and requests for special appointments can be directed to the respective department. 

  • Mayor Office: 712-890-5265
  • Animal Control: 712-328-4656
  • Building Permits: 712-890-5284
  • City Clerk: 712-890-5261
  • Community Development: 712-890-5350
  • Finance Department: 712-890-5303
  • Fire Headquarters: 712-328-4646
  • Human Resources: 712-890-5275
  • Legal: 712-890-5317
  • Parks and Recreation: 712-890-5291
  • Police Headquarters: 712-328-4701
  • Public Works: 712-890-5296
  • Recycling Center: 712-890-5454

March 18:

The Council Bluffs Recycling Center at 4441 Gifford Road is closed until further notice. However, you can still drop off recyclables at grocery store recycling containers. And, curbside recycling/ garbage collection is still in operation.

March 17: Eggstravaganza in Robert’s Park Canceled

Eggstravaganza in Roberts Park, the City’s Easter egg hunt, has been postponed. We have all of the eggs ready-to-go and hope to reschedule. 

March 17: Parks and Recreation Sports

Parks and Recreation has postponed the start of several spring and summer sports. Registration deadlines will remain the same. If you would like a refund, please contact the Parks and Recreation office at 712-890-5291.

Adult Softball

  • Original start date: April 8, 2020
  • New start date: May 6, 2020
  • Original Coaches Meeting: March 31, 2020
  • New Coaches Meeting: April 28, 2020

Youth Baseball

  • Original start date: May 4, 2020
  • New start date: June 1, 2020
  • Coaches Meeting: TBD

Girls Fast-pitch Softball

  • Original start date: May 4, 2020
  • New start date: June 1, 2020
  • Coaches Meeting: TBD

Tee ball

  • Start date remains the same: June 1, 2020
  • Coaches Meeting: TBD

Machine Pitch Softball

  • Start date remains the same: June 1, 2020
  • Coaches Meeting: TBD

Youth Tennis Camp

  • Start dates remain the same: June 9, 2020 (first session)

March 18: CBFD Suspending Inspections, Events, and Tours

The Council Bluffs Fire Department will be temporarily suspending all regularly scheduled building inspections, public education events and station tours.

Staff assigned to the Fire Prevention Division and Training Division are being reassigned to assist our Suppression Division in preparation for any increased EMS work due to the Covid-19 virus. We will keep a limited staff in the Prevention Division to handle fire investigations and fire safety issues.

March 16: CBPD Suspending Ride-Alongs

Until further notice, the Council Bluffs Police Department will no longer be accepting ride-along applications. As the COVID-19 pandemic evolves, we will reevaluate and make changes to allow for ride-alongs again as it is safe to do so.

March 16: Library Closed

The Council Bluffs Public Library has closed until further notice. 

March 9: Pottawattamie County COVID-19 Response Task Force Website

A new website has been established to house information regarding the county-wide COVID-19 response efforts. Visit Pott County EMA COVID-19 

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