Code Compliance

NEW Code Compliance Hotline

Do you need to register a complaint about a general nuisance in Council Bluffs? Please call and leave a message at (712) 890-5360.

You may leave an anonymous message with a short description of the problem and the street address of the property that is out of compliance. If the property is vacant without an address, leave the parcel number or a nearby address and where the issue is in relation to the address given. Incomplete addresses will result in a delayed response from our department. 

Community Development investigates reports of the following:

  • Noxious weeds 
  • Grass that is taller than 18” 
  • Trash or junk which has been stored on private property for more than three days
  • Vehicles parked in a yard (without a parking pad)
  • Noise control

Complaints are scheduled in the order received, and City staff will not investigate the same property more than once a week. Please allow time for the problem to be remedied after leaving your message. If violations are found, property owners are given a Notice of Violation with a time frame to abate violations. Timeframes are dependent on a variety of factors. The Code Compliance Officer will follow the case through to ensure the violations are abated.

The Code Compliance Officers work with property owners/tenants to abate violations, coordinate with the Police Department to tow vehicles, and issue municipal citations for properties that are a health or safety hazard. They also work with Police Area Representatives (PAR Unit) and the rental housing/building inspectors to improve neighborhood conditions and improve properties which have multiple city code violations.

Community Development provides inspection and disease prevention services designed to control the factors that are responsible for the spread of disease through water and other environmental exposures.

We strive to enhance the quality of life in our community through education, by performing routine inspections and investigations, taking enforcement action when warranted, and interacting with state, federal and local agencies when appropriate.

The municipal codes that we enforce can be found by clicking the following links:

Monitoring & Testing Noise Control

Community Development occasionally investigates complaints of noise from residential or industrial sources. Studies of the noise sources are performed to determine if the noise is in excess of local municipal code limits. If a violation is identified, action is taken to reduce the noise to acceptable levels or eliminate the noise nuisance.

The municipal code can be found by clicking the following link:

Records Request

A request for information from the City of Council Bluffs should be requested in writing through the use of the form below. Please note, court orders may be required to obtain certain information. Complete and submit the following form to the City of Council Bluffs Legal Department. Your request will be reviewed by the appropriate department head and once final approval is given by the City Attorney, the documents will be made available to you.