Overview
Although the Services Division is the least heralded organizational component of the Council Bluffs Police Department, it is one of the most essential. The Services Division, as the name implies, is charged with the responsibility of providing support and service to the other divisions and sections of the Police Department.

Two Sections
The Services Division is comprised of two sections, the Records Management Section and the Property Management Section. Oversight of the Services Division is the responsibility of the services division commander, who holds the rank of captain. Assigned to carry out the duties and responsibilities of the Services Division are a services manager, 10 full time records technicians, and two property management specialists.

Records Management
The Records Management Section is the central repository for all records and reports handled by the Police Department. Records Technicians ensure that reports are readily available and are properly distributed to all appropriate Police Department divisions, the court system, and other law enforcement agencies.

Property Management
The Property Management Section manages all property / evidence held by the Police Department.

Responsibilities
The Services Division also has the responsibility of manning the public access window for the Police Department. For security reasons, all persons conducting business with the Police Department must stop at the public access window first. The hours of operation for the window are 7:00 am to 6:00 pm Monday through Friday. Where permitted by policy, copies of incident reports, accident reports, and criminal history information may be released to the public for a fee.